Read the Ts & Cs for Intelligent WiFi Plus and you’ll find that you can only get a second Pod “following an assessment of the WiFi performance inside the registered account address by a Virgin Media agent. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Virgin Fibre Areas only. £8p/m extra or included with Gig1 or Volt. My Virgin Media; Shop; Help; Community FAQ Sign in. In a spare bedroom that is being used as an office, according to the Connect app, I am getting a signal strength of. Just remember to leave it off for 10 seconds to reboot properly. Best WiFi pods for virgin media? in QuickStart, set up and connections 32 minutes ago; Diagnose my issued in Networking and WiFi 33 minutes ago; internet issues in B11 3AY in Networking and WiFi 6 hours ago; Frequent disconnection in Networking and WiFi yesterday; Red flashing on hub 5 in Networking and WiFi yesterdayWe would like to show you a description here but the site won’t allow us. Virgin Media Television; For business; Webmail;. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. Network Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; Activation Issues in QuickStart, set up and connections 3 weeks ago; Virgin Media Always Going Down and Lag Spiking (READ) in Networking and WiFi 3 weeks agoAs long as all of the above points are all met then the Pod should automatically connect to your Hub's Wi-Fi and begin broadcasting. Just plug it into a main socket in the same room as the router and you'll see the pod start to blink. SP01-VM - This is a rebadged Plume SuperPod. The Passphrases of the SSIDs must match. To run the scan, simply connect to your. Stream from Virgin Media. But the kitchen is 12mb and the bedrooms upstairs range from 13mb to 22mb, one of which is used for my o. They are free if you are on the Gig1. We’re so confident in this technology that we’ve launched. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. on 24-03-2023 10:40. Hi, My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. 3. The home scan feature will guide you from room. After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new hub 5. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Jow can I check if I'm getting kne. WiFi Pods and Boosters. WiFi Pods are a brilliant and affordable solution for combatting wireless signal dead zones around your home, delivering a strong connection to every nook and cranny. When do they turn up? Please message me DM as getting through to VM is nigh on impossible. 0c9821507a37ee02. I am in the unfortunate position of having to split the 2. However since you only ordered your first pod on the 21st July we have to wait a minimum of 5 working days before sending another. Got a WiFi Booster? 2. He swapped out my Hub4 for a Hub5 and it's all working. At least 30Mbps download speeds in every room or £100 one-off credit. Excludes broadband faults and broadband network outages. Gig1 Fibre Broadband will future-proof and bring harmony to your home. 0c9821507a37ee02. Learn more. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. Told to wait 14 days before ordering Pods. The app’s available to all Virgin Media Broadband customers. Have tried resetting the WiFi, moving the pod closer and rebooting the pod. £8p/m extra or included with Gig1 or Volt. Terms of guarantee vary by provider. Hi, I’m looking at how to order Wifi pods, I’ve run the diagnostics in every room via the VM Connect app. 8 Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. We are on the Volt 1GB package with generally fast enough speeds for us to both work. . I upgraded my package a week ago and the new one includes 3 wifi pods. Please can you try using the Connect app again to perform the Home Scan in the area where the signal is low(est) by performing the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Do: use the Connect app to run a super-intelligent WiFi home scan. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. TV box - 15 mins. To verify click here. 168. Hey folks, new here. 4) All Pods will work in exactly the. Forum; Apps. Connect your pod to your router using an Ethernet cable. the Wi-Fi connect app suggests “ refreshing “ the Wi-Fi to. I would be looking at a second and third wifi pod if needed. Our new mesh WiFi Pods plug into any normal three-pin socket in your house, and work using mesh WiFi technology instead of your electrical wiring. How to set up the Pods. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Tap Add a room, Tap the room you're in. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. VM will only allow you to order 1 every seven days to the maximum of 3 pods, When checking speed etc from the pod remember to disconnect your wifi on your device and the then reconnect, try this first standing over the pod, then move further away and see what happens. I have tried all the usual stuff such as rebooting the hub, rebooting the pods, moving the pods closer to router etc. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. • Start the Scan (do this in every room) • Scan complete. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Tap Add a room, Tap the room you're in. Gaming Support. . The pods can only be sent out one at a time too. If they are the MK1 pods they will need a firmware update which VM may need to push through or send you the latest version which are also WIFI 6. You can use the two ethernet ports to connect other equipment or another VM wifi pod. 0c9821507a37ee02. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. I cant even log onto virgin media its that rubbish. 18K subscribers Subscribe 3K views 1 month ago #meshwifi #pod #wifi6 Virgin Media WIFI Pods | GIG1 | - Setup & How to Use ( in depth. I have had three Intelligent WiFi Pods for some time not but during the last week I noticed that in a room where I have one the WiFi speed at my Android phone had dropped off considerably, so low that it was not possible to browse. Now that's done the Wifi Connect app doesn't ever connect so I can't order any pods, so I'm. To get started, all you need to do is plug in your WiFi Pod and pair it with your Hub 3, 4, 5 or 5x. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you. Hub 5 with 2 pods, one cabled the other Wi-Fi connected. • Wait 2 mintues for Scan. However since you only ordered your first pod on the 21st July we have to wait a minimum of 5 working days before sending another. One is the room above the router, other two are in the room next to the router so can’t really get them much closer. Watch:. Right from the initial. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. Best advice is calling 150 from a VM landline/Virgin Mobile at 8am and going through the cancellation route & explaining you just want a pod. Try moving the Pod close to the Hub, and clear the app cache on the phone. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Up to 3 WiFi Pods. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod. any help gratefully received as my broadband upgrade has turned into a major downgrade!I have a camera in the garden which connects via Wi-Fi but the signal is not that good. Intelligent WiFi Plus will power Virgin Media’s fastest and most reliable service to date. I have the Volt 200 package and have installed one WiFipod. Options. The charge is to cover the costs incurred by us when arranging the transfer and set up of your services at your new address. The pods are only free for volt customers and 1gig service. Tap Add a room, Tap the room you're in. Home Phone. WiFi pod has been blinking for days now. The new wifi pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. Intelligent WiFi Pod: up to £86 per unit. However, despite several calls to Virgin I still don't seem to be set up on My Virgin Media, so I can't change any settings on my account - the "child safety" settings block websites I need for my work, but I can't turn the parental controls off. The WiFi Booster will start copying your Hub’s details. Our new WiFi Max service allows you to have up to 3 pods. This seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. Welcome to the community and thanks for taking the time to post here on the forums. Seems an eminently reasonable request. Simple!Seamlessly set up your broadband connection with Virgin Media's comprehensive guide. . Manage Your Account. Terms of guarantee vary by provider. in QuickStart, set up and connections 45 minutes ago; WiFi pods, one flashing blue, one flashing green in Networking and WiFi 48 minutes ago; Been told hub 5 is on order and it wasn't in Networking and WiFi 4 hours ago; 5X hub with poor WiFi, pods repeatedly cancelled in Networking and WiFi. Sign in to My Virgin Media You can also order WiFi Max or get a second or third WiFi Pod,. Introducing Smart WiFi. Or you may be quicker than average! You won’t be involved the whole time. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. Start the Scan (do this in every. Tap Start the scan. 11. If you have wired boosters, you can skip to step 2. However best to try it in the same room as the hub first. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Here you’ll find all the help you need for Virgin Media related problems and issues. Ahead of doing this - please be aware we can only send the initial POD order out via community, and are unable to send any additional pods. It then enables them to create the ultimate surfing conditions for your home network. Hi @jm300. Learn more about the shiny new version of the app and how it can help you manage your home WiFi. If that still doesn’t do the trick we’ll give you a one-off credit of £100 off your next bill. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Please can you try the below steps usng the Connect the app:-. Phone. Hi Ryan4922 . g. Virgin Media launched its Intelligent WiFi Plus service this year which has transformed in-home WiFi by combining faster speeds with more reliable connectivity. on 10-06-2022 10:07. Tap Add a room, Tap the room you're in. The SSID must be password protected. Call the equipment activation number they may be able to help. Open the Virgin Media Connect app and follow the on-screen instructions to set up your Wi-Fi pod. Email. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Ordered a wifi pod as I can get them with my gig1 and my wifi was a little crappy in some parts of the house. Hi I recieved my 2nd WiFi pod today. If the scan picks up that you need a pod it will allow you to order some. 1. Dual Ethernet port pod is flashing blue, other 2 flashing white. I’ve recently tested my Wifi speed using the VM Connect app and have several rooms below 30Mbps download speed. £8p/m extra or included with Gig1 or Volt. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. 1 ACCEPTED SOLUTION. Welcome to Virgin Media’s help and support page. At least 30Mbps download speeds in every room or £100 one-off credit. PP01-VM - This is a rebadged Plume PowerPod. £8p/m extra or included with Gig1 or Volt. It’s just taken so long to get this resolved. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. Virgin media pod is an intelligent #wifi extender. You can place it in a mains socket anywhere in your proeprty. This sorted it, thank you. If it doesnt connect to your wifi when you move it close to your hub, then give CS a call and ask if the pods mac address is located to your account, without it it will never connect. @Jamierawlings LOL Its and massive VM **bleep** up, the answer is no, was told twice one had been sent out then told they couldn't because old pods were on system, then told they had been removed and one was ordered. 4Ghz and 5Ghz but with the SAME SSID and Smart WiFi turn on. Then Start the scan again. Many consider these Virgin WiFi pod units to be one of the better WiFi pod design concepts for the home. If you need a second or third Pod, sign in to My Virgin Media, click on Your Package and follow the steps in the WiFi Max tab. Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. Wifi is set up and working but the pods have failed to connect. Tap Start the scan. You can only have a maximum of 3 Pods. Separate additional wireless access points is an alternative but can be more of a challenge to set up/manage. WiFi Pods are a brilliant and affordable solution for combatting wireless signal dead zones around your home, delivering a strong connection to every nook and cranny. Finally rang directly and managed to sort 1 pod. You can also Text us 📲 on +44753 305 1809, and. 2. You’ll find this on the base of the Hub unless you’ve changed it. Depends what you mean by "work". No, it doesn't need to be cbaled into the hub. Broadband, TV and Landline offers. Stream from Virgin Media. Tap Optimise WiFi now if an option. Reply. Have you taken a look at our WiFi Pod Troubleshooting page to see if this can help rectify your connection issue? Have you taken a look at our. Up to 3 WiFi Pods. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. 4. 3 weeks ago. Use option 2 (faults), dont press any other buttons when offered and you should be in the queue for the next agent. . It is a Mesh system. Pod ethernet. com#gig1 #wifi6 #rou. Hey leea56, thank you for reaching out and I am sorry to see the pod hasn't fixed the issues. How to set up a Virgin Media Hub. To see if you need a WiFi Pod, simply test your speeds on the Virgin Media Connect app. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. As you are a Volt customer, you get the Pods free, otherwise they are £8 pm. They may even be able to get you a better offer if you're not in a contract so becomes a 2 in 1, but that's the easiest route. Pod now working. You can get your 1st one by signing up to WiFi max. (note: the coaxial cable will need to be unscrewed). We’re so confident in this technology that we’ve launched. Options. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. Think of the Hub as a radio, and WiFi as the sound - the further away you are from the radio, or the more obstacles that are in the way (walls, electronic devices etc. Broadband. I use Ubiquiti/Unifi ones. However they can be chargeable depending what package you on. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods* Virgin Media set to transform in-home connectivity with Intelligent WiFi Plus. WiFi hotspots. on 16-08-2023 20:44. Look out for the envelope in the top right-hand corner. I have 2 wifi pods and both were working fine, all of a sudden one simply stopped connecting to the hub and despite multiple reboots and placing the pod in the same room as the hub it just continuously cycles through the start up process and then flashes without connecting. <link rel="stylesheet" href="/support/help/check-services/styles. After the setup is complete, the Wi-Fi pod will automatically connect to your router and start broadcasting a new wireless network. Networking and WiFi. Virgin Media WIFI Pods | GIG1 | - Setup & How to Use ( in depth guide )any issues don't hesitate to contact me contact: techroomuk@gmail. This can mean that a WiFi Pod (black) has a little. The home scan feature will guide you from room to room to. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. However, they are no longer supported, as VM are now supplying WiFi Pods. Connect your pod to your router using an Ethernet cable. Read the Ts & Cs for Intelligent WiFi Plus and you’ll find that you can only get a second Pod “following an assessment of the WiFi performance inside the registered account address by a Virgin Media agent. Don’t worry if you have our new Hub 5x – exciting things are coming soon. Our plug-in WiFi Pods will always choose the best connection for each device – their new roaming feature checks WiFi signal around your home and how busy each point gets at. I've had a look on our side, and it appears that the Pods are. As you have an internet service provided via a Hub 3, the Wi-Fi pods are being charged at £8 per month each or £192 per year for the pair. This will include creating a new network name and password for the pod. 3. This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. Then follow the instructions on screen to finish your set up. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. Hi @stuandjan1966 . Sorry to see you are having problems ordering the wifi boosters. Wi-Fi extenders work by running the broadband signal down the electrical wiring within your home. The SSIDs must be the same and broadcast enabled. Each pod, powered by. Virgin Fibre Areas only. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The two WiFi pods are not working because they are paired to the previous Hub 3. You might need to turn the WiFi Pod that’s connected to your device off and on again for it to be recognised and added to your network. They need to go about halfway between the Hub (or another Pod) and the blackspot. VM will only send out one WiFi pod at a time, and there must be at least 7 days before ordering each one. I have thought about this, been looking at the eero mesh and extender. 0 Kudos. If that doesn’t do the job, we’ll send you up to a total of 3. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. Excludes broadband faults and broadband network outages. If you’re having problems with our broadband connection, visit our improve WiFi connection page. It has one Ethernet port and supports dual-band connectivity. I managed to get a live chat yesterday. 86% network reliability, so the whole household can scroll, meme and stream. My Virgin Media App. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. While connect to WiFi, Tap I’m ready. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. Options. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. While connect to WiFi, Tap I’m ready. Got my first WiFi pod delivered the other day and I wanted to run - 4967261 - 2. Manage Your Account. 0 Kudos. Virgin Phone Switchover. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. And that’s not all – if you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. WiFi Aerials and Pods. the FAQ doesn't say anything about it being Volt+Gig only nor is there any mention at all on the FAQ page about them being chargeable. It then enables them to create the ultimate surfing conditions for your home network. ” Also, ”A third WiFi pod can only be installed by a technician after reviewing the in-home setup and is included at no extra cost as. Re: Wi-Fi pods never arrive. Options. Online Security and Safety. Managing your network is simple with features like parental controls and guest access. 1 Kudo. in QuickStart, set up and connections 5 hours ago; WiFi pods, one flashing blue, one flashing green in Networking and WiFi 5. GrumpyMan's REVIEWS. £5 a month extra doesn’t sound like much, but £60 a year. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Hub 3: Reset Hub back to Factory Settings. The home scan feature will guide you from room. However it’s still starts with green light then goes to to constant blue. Virgin Media O2 has increased its wireless coverage guarantee to 30Mbps. on 07-06-2023 15:41. You can't use the TP Link plugs with the VM pods. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. WiFi pod not connecting in Networking and WiFi 7 hours ago; Connect app and Hub 5 in Networking and WiFi 7 hours ago; WiFi Speed in Networking and WiFi 8 hours ago; Wi-Fi Pods Issue losing patience with Virgin Media. When settled, move to desired location. I’ve checked within the VM Connect app and My Virgin Media, but I can’t find anywhere where I can order a Wifi pod. Video guide prepared by Luqman Khan Here is with how to self install virgin media pod. To turn off your guest WiFi network, visit your network settings by entering 192. Hub 3 will have random Wi-Fi outages until Smart Wi-Fi / Channel Optimization is Disabled and Auto Channels are Disabled on both 2. Recieved my Wifi-Max Pod before Christmas but decided to leave set-up untill after Christmas just incase of any issues. QuickStart, set up and connections. " Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. 1. 1 ACCEPTED SOLUTION. The connection lights will appear orange on both devices, before eventually flashing green. SpeedQuickStart, set up and connections. To verify click here. So I got a Wi-Fi Pod to boost the signal. This guide looks at how Virgin Media's. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The app checks wifi strengh and then tries to improve the router. It takes care of itself so you don’t have to. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. However, WiFi Max is free if you opt for the highest speed or the largest bundle (Gig1 or Ultimate Volt respectively) – in those two circumstances the additional. On a 1 gb package but nothing's happening. Wi-Fi pod flashing blue. I have included a diagram below to. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. Then Start the scan again. V6. Connect the coaxial cable to your new Hub and secure it with a. Excludes broadband faults and broadband network outages. I think Virgin really let themselves down in this area. Hi stiffers . css"> <iframe aria-hidden="true" title="GTM" src=". Getting your device online. The difference is night and day - I receive 150-200 mbit in every corner of our 7. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. Told to wait 14 days before ordering Pods. Search Search. Engineer from VM came over today. QuickStart, set up and connections. QuickStart, set up and connections. Hanniballecky. Hub 3: Ensure Channel Optimisation is switched ‘on’ within Hub settings. Our home scan feature will guide you from room to room to carry out WiFi speed tests. Download the Virgin Media Connect App to your device. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB 5. 4) The network names and passwords both match. It's 0800 953 9500 and you will need the Hub/Pods serial number/MAC address from the barcode sticker, and your account number. Reset Hub. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. . 1 ACCEPTED SOLUTION. Phone line - 5 mins. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 2. The Pods should not be put in a blackspot, otherwise they will not work. 1) 2. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. In the end, I took a punt and went with Amazon's Eero system. Pod will need reactivating on the New Hub - on your account so. If that doesn't work you can also try calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. If you’re familiar with Boosters, also called Powerline, you can skip this bit and go straight. 2. Watch: Get the best WiFi experience. Scan complete, Tap continue. The SSID must be password protected. - The 5x hub is connected via optical cable, not coaxial. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod (black) has a power cable that connects the Pod to your power socket. A new wifi extender Pod has arrived today as virgin advised my last was faulty, but even this one won’t connect and just flashes white led. Wait 2 mintues for Scan. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Our new WiFi Max service allows you to have up to 3 pods. Tech Room UK 7. Excludes broadband faults and broadband network outages. The new wifi pod should be set up close to your hub, or at a midpoint where your signal is bad, It doesn't need connecting to the hub via ethernet. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. There are three models currently sent out by VM. Up to 3 WiFi Pods. Not sure if you have downloaded the 'Virgin Media Connect' app, which, once installed allows you to carry out a home wifi check - room by room (and you can. <link rel="stylesheet" href="/support/help/check-services/styles. on 13-09-2023 17:31. You can also add WiFi Max to our. Hi BenHawkeye . Then Start the scan again. But since the pods are free on my current plan I thought I might as well use VM pods first. WiFi Pods and Boosters. Mentioned there is an issue with Hub4 and intelligent wifi pods connecting. You can use the. Customers who take out Virgin Media's WiFi Max guarantee will be sent up to three WiFi Pods to help improve wireless signal around their home. So second hand ones don’t work I’m afraid. However best to try it in the same room as the hub first. HomePass works with all internet service providers and uses cloud-controlled adaptive WiFi pods to create a self-optimising WiFi network throughout the home. Virgin are sending us another pod. Broadband ISP Virgin Media UK has today launched a new service called Intelligent Wi-Fi Plus, which combines improvements to the firmware of their HUB 3. Browse. 5. As long as all of the above points are all met then the Pods. Hi there @LFC383 .